Skip to main content

Plans and Usage

Understanding Shadowfax's open beta, usage limits, and future pricing.


Open Beta Status​

Shadowfax is currently in open beta. This means:

No charges: The platform is completely free to use during the beta period
Full feature access: All features are available to beta users
Reasonable limits: Usage limits are in place, but 99% of users will never hit them
No credit card required: Sign up and start analyzing immediately

Our goal during beta: Help you explore the platform freely and provide feedback to shape the product.


Current Usage Limits​

While Shadowfax is free during beta, we impose reasonable usage limits to ensure platform stability and fair access for all users.

Data Limits​

Upload sizes:

  • Individual file uploads: Generous limits for CSV, Excel, and Parquet files
  • Total data per Workbook: Designed to handle typical analytical workloads

Database connections:

  • No arbitrary row limits—query what you need
  • Connection limits based on fair usage

Workbook Limits​

  • Create multiple Workbooks for different projects
  • Unlimited Views per Workbook
  • Unlimited AI Tables (subject to AI processing fair use)
  • Unlimited visualizations

AI Processing​

AI Tables and queries:

  • Fair usage limits on AI processing (LLM calls)
  • Designed to support normal analytical workflows
  • Refresh AI Tables as needed without worry

99% of users will never hit these limits. We've designed them to be generous for typical analytical work. If you do approach a limit, we'll let you know and work with you.


Don't Worry About Consumption​

Use Shadowfax freely during beta.

Our limits are designed to be invisible for typical usage:

  • Import your real data and build real analyses
  • Create as many Views as your workflow requires
  • Experiment with AI Tables and visualizations
  • Iterate on prompts until you get exactly what you need
  • Collaborate with your team

We want you to:

  • Explore the platform thoroughly
  • Test it with your actual use cases
  • Push the boundaries and see what's possible
  • Provide feedback on what works and what doesn't

Future Pricing Model​

When Shadowfax exits beta and launches commercially, pricing will be based on token credit consumption, similar to other AI agent platforms.

How Token Credits Work​

What consumes tokens:

  • AI agent conversations and View creation
  • AI Table processing (LLM calls)
  • Complex query planning and optimization
  • Visualization generation

What doesn't consume tokens:

  • Viewing existing Views and data
  • Running SQL queries on Views (standard database operations)
  • Exporting data
  • Collaboration features

Pricing Structure (TBD)​

We're determining pricing during the beta period based on:

  • Actual usage patterns we observe
  • User feedback on value and willingness to pay
  • Competitive market analysis
  • Cost to provide the service

Expected pricing tiers:

  • Individual plans: Token credits for personal use
  • Team plans: Shared token pools and collaboration features
  • Enterprise plans: Custom limits, priority support, SSO, dedicated infrastructure

Transparency: We'll announce pricing well in advance of any changes, and beta users will receive advance notice and potential early adopter benefits.


Workspace Management​

Even during beta, you can manage team collaboration and workspace settings.

Managing Your Workspace​

Go to Workspace Settings to:

  • Invite team members to collaborate
  • Manage user permissions (Viewer, Editor, Admin)
  • View current usage (data stored, Workbooks created)
  • Configure workspace preferences

Team Collaboration​

Share Workbooks:

  • Click the Share button in any Workbook
  • Add team members by email
  • Set individual permissions
  • Generate shareable links (optional)

Collaboration features:

  • Real-time collaboration on Workbooks
  • See who else is viewing
  • Changes sync automatically
  • Activity logs track all modifications

Data Size Recommendations​

For optimal performance:

Small to medium datasets (< 1M rows):

  • Upload CSV/Excel files directly
  • Fast imports and queries
  • Ideal for most analytical work

Large datasets (1M - 10M rows):

  • Upload files in chunks or consider database connections (coming soon)
  • Better performance for complex queries
  • Coming soon: automatic refresh capabilities

Very large datasets (10M+ rows):

  • Database connections coming soon (will support databases like Snowflake, BigQuery, and others)
  • Once available: Shadowfax will query your database directly
  • Coming soon: data stays in your infrastructure
  • Coming soon: leverage your database's indexing and optimization

Beta Feedback​

We want to hear from you!

Your usage during beta helps us:

  • Understand real-world analytical workflows
  • Identify the right balance of features and pricing
  • Build a product that delivers genuine value
  • Set fair and sustainable pricing

Share feedback:

  • Email: [email protected] (placeholder)
  • In-app feedback button
  • Community forum (coming soon)

Tell us:

  • What use cases are you solving?
  • What features do you value most?
  • What would you pay for this platform?
  • What limits feel right vs. restrictive?

Ready to Start Building?​

You've completed the introduction to Shadowfax!

Explore Use Cases for real-world examples
Master Prompt Engineering for better results
Discover all Features in detail
Questions? Email [email protected] (placeholder)